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24/7 support. Every request gets an immediate AI response, and we guarantee a response within four hours, day or night.
Sign in to the client portal with your email, password and authenticator code to open a ticket, see its status and read replies.
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We guarantee a response within four hours, day or night. It's a response guarantee, not a fix time; how long a fix takes depends on the issue.
Support is handled through tickets so every request is tracked and nothing gets lost in an inbox. If you're a client and can sign in, the portal is the fastest way and lets you follow the ticket.
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